KC Equestrian Co.
Last Updated: 14 June 2026
1. Overview
Welcome to KC Equestrian Co. (“Company”, “we”, “us”, or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, and services operated through our BigCommerce platform. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, you should not use our website or services.
2. Eligibility
To use our website or make purchases, you must:
- Be the age of majority in your province or territory of residence, or
- Have permission from a parent or legal guardian
By using our website, you represent that you meet these requirements.
3. Products and Availability
We sell equestrian-related goods and accessories through our online store.
We make reasonable efforts to ensure product descriptions, pricing, and availability are accurate. However:
- Product availability is not guaranteed
- We may modify or discontinue products at any time without notice
- Errors in pricing or descriptions may be corrected without liability
We reserve the right to refuse or cancel orders at our discretion.
4. Pricing and Payment
All prices are listed in CAD (Canadian Dollars) unless otherwise stated.
We reserve the right to change pricing at any time without notice.
Payments are processed securely through third-party payment processors integrated with BigCommerce. We do not store full credit card details on our servers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
5. Order Acceptance and Cancellation
Your order is an offer to purchase products from us.
We may accept or reject orders for any reason, including but not limited to:
- Product availability
- Suspected fraud or unauthorized activity
- Pricing or listing errors
- Shipping restrictions
If your order is cancelled after payment, you will receive a full refund.
6. Shipping and Delivery
We ship orders to addresses provided at checkout.
Delivery timelines are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather events
- Other circumstances beyond our control
Risk of loss transfers to the customer upon delivery to the carrier, unless otherwise required by law.
7. Returns and Refunds
Our return and refund policies are outlined separately on our website and form part of these Terms.
In general:
- Items may be eligible for return within a specified period
- Items must be unused, in original condition, and with original packaging (unless otherwise stated)
- Certain items may be final sale
Refunds will be issued to the original payment method when applicable.
8. Accounts
If you create an account on our website:
- You are responsible for maintaining confidentiality of your login credentials
- You are responsible for all activity under your account
- You agree to notify us of unauthorized access immediately
We reserve the right to suspend or terminate accounts at our discretion.
9. Acceptable Use
You agree not to use our website for:
- Illegal or fraudulent purposes
- Attempting unauthorized access to systems or data
- Disrupting website functionality
- Uploading malicious code or harmful content
- Misrepresenting identity or payment information
We may restrict access to users who violate these Terms.
10. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Text
- Graphics
- Designs
- Software and layout
is owned by or licensed to KC Equestrian Co. and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written permission.
11. Third-Party Services
Our website is hosted on BigCommerce and may integrate third-party services such as:
- Payment processors
- Shipping carriers
- Analytics tools
- Email marketing providers
We are not responsible for the practices or policies of third-party services.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information in accordance with applicable laws including Personal Information Protection and Electronic Documents Act (PIPEDA).
13. Marketing and Communications
By providing your contact information, you may receive marketing communications from us.
All electronic marketing communications comply with Canada's Anti-Spam Legislation (CASL), and you may unsubscribe at any time using the link provided in our emails.
14. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products
- We are not responsible for delays, interruptions, or errors outside our control
- Our total liability shall not exceed the amount paid for the product giving rise to the claim
Nothing in these Terms limits liability where it cannot be excluded under applicable law.
15. Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis.
We make no warranties that:
- The website will be error-free or uninterrupted
- Products will meet all expectations beyond their stated description
- All content is accurate at all times
16. Indemnification
You agree to indemnify and hold harmless KC Equestrian Co., its directors, employees, and service providers from any claims, damages, or expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your violation of any law or third-party rights
17. Changes to Terms
We may update these Terms at any time.
Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes means you accept the updated Terms.
18. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Any disputes shall be resolved in the courts of Ontario, unless otherwise required by law.
19. Contact Information
If you have questions about these Terms:
KC Equestrian Co.
Email: info@kcequestrianco.ca